We provide the solutions and support your franchise network and stores need to succeed.
Solutions for franchises of all sizes
Do you know who’s performing best, or what territories need more resources? Get better visibility over what is and isn’t working and benefit from our customised, intelligent solutions. No matter how big your franchise is, we’ll deliver the personal touch and expert support you and your franchisees and staff need to meet all your business goals.
Flexible call routing options
This solution gives your customers the perfect balance of precision and flexibility to find the closest business location to them. Callers simply enter their postcode before being routed to their nearest franchise location.
Call routing based on location / mobile tower
We can also route mobile calls from its relevant transmission tower, ensuring each incoming call is answered by the nearest location to that caller.
Real-time call reporting
Track and assess calls for your business
Inbound solutions for large enterprises
Fonebox offers all types of virtual inbound numbers from toll free, smart numbers, local virtual numbers that work seamlessly with your existing fixed lines or mobile work force.
Let Fonebox design an intelligent call flow system tailored to suit your specific needs. Automate call routing according to preset rules that suit your workflow, with the flexibility to change when needed.
Analytics & Reporting
Inbound call analytics give you the facts you need to make your next move. Fonebox provides you with access to all your data, with customised reporting and clear insights.
Creates new revenue opportunities and reduces operating costs
Better ROI. Smarter business decision
Reduce marketing waste
Your inbound call data can pinpoint exactly which campaigns are working. Advertising is expensive, so it’s important to target your marketing dollars where they’ll have the greatest impact. Find out very quickly how customers are reacting, and base your next move on proven results.
Get a Free Consultation
Our experienced team will find the best solution to suit your business