We have exciting news! Lorem ipsum dolor sit ametconsectetur adipiscing elit.

X

Franchises

We provide the solutions and support your franchise network and stores need to succeed.

Solutions for franchises of all sizes

Do you know who’s performing best, or what territories need more resources? Get better visibility over what is and isn’t working and benefit from our customised, intelligent solutions. No matter how big your franchise is, we’ll deliver the personal touch and expert support you and your franchisees and staff need to meet all your business goals.

Flexible call routing options

Postcoding prompting

This solution gives your customers the perfect balance of precision and flexibility to find the closest business location to them. Callers simply enter their postcode before being routed to their nearest franchise location.

Call routing based on location / mobile tower

We can also route mobile calls from its relevant transmission tower, ensuring each incoming call is answered by the nearest location to that caller.

Real-time call reporting

Track and assess calls for your business

Want to know what happens before, during and after a call? Make every call and customer interaction count with the help of our call tracking and call outcome solutions.

Our comprehensive stats and inbound analytics will allow you to drill-down on the performance of different channels, team members and campaigns. Do you need help filling the gaps? Our call answering services can be integrated as part of your solution. You can even liaise with our call teams to ensure the experience we’re delivering is on brand.

Inbound solutions for large enterprises

callingCreated with Sketch.

Inbound Numbers

Fonebox offers all types of virtual inbound numbers from toll free, smart numbers, local virtual numbers that work seamlessly with your existing fixed lines or mobile work force.

calling redirectCreated with Sketch.

Call Routing

Let Fonebox design an intelligent call flow system tailored to suit your specific needs. Automate call routing according to preset rules that suit your workflow, with the flexibility to change when needed.

headsetCreated with Sketch.

Phone Answering

Fonebox’s expert phone agents provide basic phone messaging, standard phone reception, and a premium phone agent service, all to the highest professional standard.

macbookCreated with Sketch.

Analytics & Reporting

Inbound call analytics give you the facts you need to make your next move. Fonebox provides you with access to all your data, with customised reporting and clear insights.

Creates new revenue opportunities and reduces operating costs

Better ROI. Smarter business decision

A franchise business has many moving parts. Your inbound call system is one of the most vital components. It has to work effectively and grow with you. On top of all that, it has to bring in business. With Fonebox, your franchisees will never miss another lead. Our state of the art tech and phone agents’ expertise means calls go where they’re supposed to, and your customers get the best possible experience at a fraction of what it would cost you to do it in-house.

Reduce marketing waste

Your inbound call data can pinpoint exactly which campaigns are working. Advertising is expensive, so it’s important to target your marketing dollars where they’ll have the greatest impact. Find out very quickly how customers are reacting, and base your next move on proven results.

Get a Free Consultation

Our experienced team will find the best solution to suit your business

Request a Free Consultation

Would like to know more? Simply fill in below form and our experienced team will contact you with the best solution to suit your business’ to ‘Would you like to know more? Simply fill in this form and our experienced team will contact you with the best solution to suit your business.

Hate filling out forms?

Talk to a member of our sales team

Trusted by these successful brands

  • By clicking 'Submit' you agree to our Privacy Policy & Terms and Conditions
  • This field is for validation purposes and should be left unchanged.

Speak to a Specialist

Simply fill out the below form and our experienced business experts will help you on your telecommunication journey.

Hate filling out forms?

Talk to a member of our sales team

Trusted by these successful brands

  • By clicking 'Submit' you agree to our Privacy Policy & Terms and Conditions
  • This field is for validation purposes and should be left unchanged.

Request a Free Quote

Get a Free Quote, quickly and easily. Simply fill out the below form and our experienced business experts will help you on your telecommunications journey. Get a quote Today!

Hate filling out forms?

Talk to a member of our sales team

Trusted by these successful brands

  • By clicking 'Submit' you agree to our Privacy Policy & Terms and Conditions
  • This field is for validation purposes and should be left unchanged.

Request a Demo

Fonebox helps you find more of your best customers and drive revenue with intelligent call data. Learn more about our industry-leading solution to call analytics & reporting with a personal demo.

Hate filling out forms?

Talk to a member of our sales team

Trusted by these successful brands

  • By clicking 'Submit' you agree to our Privacy Policy & Terms and Conditions
  • This field is for validation purposes and should be left unchanged.