We’re much more than just a partner. We become part of your organisation. Think of us as your inbound communications division.
Impossible demands made possible
Our combined experience, technology capability and unique solutions help convert possibilities into reality
Innovation is at our core
We think outside the box, constantly pushing the boundaries.
What’s behind our success?
We can customise anything
If it doesn’t exist, we’ll build it. We know this sounds too good to be true, but our clients bear testimony to the sort of company we are. We boast a number of amazing features right out of the box, but that doesn’t mean we can’t take an idea from scratch and build it into something truly special.
Specialised staff. Innovative solutions. Intelligent reports.
Deep level data
Orbit, our industry-leading reporting platform provides all the data and key insights you need to make the right decisions for your business.
Cutting edge technology
Our solution architects and business analysts will ensure you have access to the latest tools and solutions to keep your business ahead of the pack. Get ready for tomorrow, today
Simple question or complex request? We approach them in the same way, with respect, speed and the drive to find the best answer.
Significant Cost Savings
Fonebox has been delivering inbound solutions at the forefront of our industry for over a decade. We’ve built a Tier 1 network of enterprise-class infrastructure allowing us to provide amazing personal service with the utmost efficiency. We pass the cost savings arising from this efficiency onto our clients – typically customers who migrate to Fonebox from another supplier can expect a reduction in your inbound bills between 30%-50%!
Switch to Fonebox
Hassle Free Porting & Migration.
We will beat any inbound rate. If you think your current provider is charging too much, they probably are. Speak to our team to see how much we could be saving you.
We’ve been working with Australia’s biggest and best brands for over 10 years. We know why it matters when your customers call. Let our expertise guide you to connecting with your customers.
Your customers are calling, but will their call be answered? Transform your customer service into a 24/7 operation; your business is our business, and we’ll always be available to take the call.
Fonebox’s industry experts will design an intelligent call flow system tailored to suit your businesses needs. We can automate call routing according to preset rules that suit your workflow, with the flexibility to change when needed.
We work with small businesses, growing business, and Australia’s biggest businesses. Let our experts tailor a solution specific to you; our call routing features work for businesses of all sizes.