Terms of Use

The following terms and conditions govern all use of the fonebox.com.au website and all content, services and products available at or through the website (taken together, the “Website”). The Website is owned and operated by j2 Australia Cloud Connect Pty. Ltd. (ABN 96 094 300 311), trading as Fonebox (“Fonebox”). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Fonebox’s Privacy Policy) and procedures that may be published from time to time on this Website by Fonebox (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services that are advertised on the Website from time to time.


Fonebox will do its very best to ensure the reliability and currency of any statements regarding its products and services on the Website. However, we do not undertake to keep this Website or this Agreement updated. Despite the significant care taken by Fonebox, Fonebox gives no warranty in relation to statements and information contained on the Website and subject to this section (Section 1 – ‘Disclaimer’), disclaims all liability to the fullest extent possible arising from any persons acting on the information published on the Website.

Furthermore, Fonebox assumes no responsibility or obligation to provide updates on the Website regarding its product and services offerings. Note that nothing in these Terms of Use or under any other document on the Website shall be interpreted to exclude, restrict or modify any guarantee applicable to a consumer that may apply under the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth) (‘Consumer Guarantee’). Where a Consumer Guarantee is not able to be excluded, Fonebox’s liability shall be limited at its sole discretion, to supplying the telecommunication service again, or payment of the costs of having that telecommunication service supplied again. Fonebox takes no responsibility for the use of information provided on this Website nor will Fonebox be held liable to you or anyone else if interference or damage occurs to your computer systems in connection with the use of this Website or any linked sites. You indemnify Fonebox from and against all actions, claims, suits, demands, liabilities, costs or expenses arising out of, or in any way connected to the use of the Website by you.

Nothing in this disclaimer is restricted or modified by any of the following terms and conditions.

Changes to the Terms of Use

Fonebox may make changes to the Terms of Use from time to time by publishing an updated version on the Website. By continuing to use the Website you will be deemed to accept the updated Terms of Use and agree to be bound by them.

Website Use

Fonebox may assign you an account when you purchase a telecommunications service. You are fully responsible for all activities that occur under your account and must keep your login details strictly confidential. You must not engage in any conduct that may be misleading or unlawful in manner, including in a manner intended to trade on the name or reputation of others. Fonebox may change or remove your account if it considers any conduct to be inappropriate or unlawful, or likely to otherwise cause Fonebox liability. You must immediately notify Fonebox if any unauthorised uses of your account occur or any other breaches of security. Fonebox will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. You must not post or transmit to or via the Website any information or material or otherwise use the Website for any activity which breaches any laws or regulations, infringes a third party’s rights or privacy or is contrary to any relevant codes and regulations. This includes any transmission of a post or virus to the Website or any other information or material which may impair the operation of the Website.


This website is owned by Fonebox and is subject to copyright restrictions. The Website may also contain material supplied by a third party which is also subject to copyright restrictions. Except as permitted by the Copyright Act 1968 (Cth), you may not reproduce, transmit, disseminate, sell or publish information on this Website without prior written permission from Fonebox, provided that you may use the information for your private or internal purposes. References to any other business’s products, services, or other information, by trade name, trademark or otherwise does not constitute or imply endorsement, sponsorship or recommendation of them by Fonebox, and does not constitute or imply endorsement, sponsorship, or recommendation of Fonebox by the respective trademark owners.

Responsibility of Website Visitors

Fonebox has not reviewed, and cannot review, all of the material, including computer software, posted to the Website. Therefore, Fonebox cannot be responsible for that material’s content, use or effects. By operating the Website, Fonebox does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Again, while Fonebox will take all reasonable precautions to ensure the suitability of content posted on the Website, The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Fonebox disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.

Fonebox also respects others trademarks and intellectual property. If you believe that any content or material posted on the Website has been used without the original owner’s authorisation, please contact us and we will remove the content or material as soon as reasonably possible

Content Posted on Other Websites

We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which fonebox.com.au links, and that link to fonebox.com.au. Fonebox does not have any control over those non-Fonebox websites and webpages, and is not responsible for the accuracy of their contents or their use. By linking to a non-Fonebox website or webpage, Fonebox does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Fonebox disclaims any responsibility for any harm resulting from your use of non-Fonebox websites and webpages.

Intellectual Property

This Agreement does not transfer from Fonebox to you any of Fonebox’s or third party intellectual property. This Website, including, without limitation, designs, programs, information and any other content will remain (as between the parties) solely with Fonebox. The fonebox.com.au, the fonebox.com.au logo, and all other trademarks, service marks, graphics, designs and logos used in connection with the Website are trademarks or registered trademarks of Fonebox. Other trademarks, service marks, graphics, designs and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Fonebox or third-party trademarks.


Any rates or charges advertised on the Website are subject to change without notice to you. You are responsible for any costs for the internet access and telecommunication charges incurred when using this Website. Although Fonebox operates and maintain strict online security (see our ‘Privacy Policy’) to minimise the risk of unauthorised use of credit card information and personal information, you must take the necessary precautions to protect your own privacy.


Where an inconsistency exists between these terms and other statements displayed on this Website or in the terms and conditions of an agreement executed by you and Fonebox, the other terms will prevail.

Governing Law

The Website Terms are governed by the law in force in the State of Queensland, Australia.