Phone Words are premium 13, 1300, and 1800 Numbers which are advertised with a word in place of numbers after the prefix. Each letter corresponds to a number on the keypad, for example: 1800 FONEBOX would be keyed in as 1800 366 3269. This serves as a valuable advertising tool as it provides consumers a clear and memorable link to your organisation, product, or service. Further, they provide brand identity across multiple marketing channels – leading to increased consumer engagement, brand awareness, lead generation, and ultimately, ROI. Your customers only need to recall your business’s Phone Word and prefix, as opposed to a series of numbers – you tell us which one is easier! If you want to get ahead of the competition and be top of mind for your consumers – get a Phone Word.
What if I want a longer Phone Word? No Problem – we can 1300 and 1800 Phone Words with up to 10 letters, and 13 Phone Words with up to 8 letters.
Getting a Phone Word is simple – give us a call on 1800 FONEBOX and we’ll work with you to develop a Phone Word right for your business.
All sized businesses who want their phone number to be a powerful call to action.


Phone Answering |
Our Brisbane based Phone Answering Service allows you to direct some or all of your incoming calls to our local and professional Virtual Receptionists.
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Free Analytics |
Reporting provides call-based information relating to everything from unanswered calls and call recordings, to your billing and account payment history.
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Call Routing |
Our Call Routing Suite connects your customers quickly and accurately to the right answer point, ensuring a positive customer experience.
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