Fonebox is an established Australian telecommunications company with years of experience managing and implementing inbound call solutions for companies big and small around the country. We service some of the biggest names and brands across Australia and have been recognised nationally for our success by SmartCompany, BRW and the Australian Institute of Management. We specialise in Inbound Numbers, Dynamic Call Tracking, Call Routing, and Phone Answering Services. Since our establishment we’ve focused on three things: low rates, quality service, and custom-built solutions.
Today, with thousands of satisfied customers, we continue to live up to our motto of “going beyond the call” to provide a committed customer service ethic that defines the Fonebox experience.
You could check out the great things our clients say about us and our service, or you could check out the awards we’ve won. Better still, give us a call on 1800 FONEBOX and experience for yourself what it is to be supported by Fonebox – we provide reliable and extraordinary inbound services, at an even better rate. You won’t regret it – our business is your business!
We partner with Australia’s largest communications providers at a wholesale level:
We’ve achieved significant buying power, and our buying power means YOU can benefit from the best rates possible.
Fonebox’s Price Beat Guarantee: we’ll beat the rate of any comparable plan!
What our clients say about us.
"Using the cost effective 1300 service offered by Fonebox has now given me an effective marketing tool that provides visibility to the success of a campaign, which is useful for all our franchises."
Damon Pownell, Group Marketing Director
"Fonebox look after our 1800 HOGSTER number, plus the hosting and the routing of our inbound services. We have full confidence in Fonebox management of our systems, which provides us with peace of mind knowing our clients calls are getting to where they need to go."
Ross Worth, General Manager
HOGS BREATH CAFE
“Fonebox have provided nothing but exceptional support in an extremely efficient and timely manner. We trust their Live Operators to answer our overflow inbound calls, and they do so very professionally, just like they are in our office.”
Lee Moore, General Manager & COO