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Who Are We?

Fonebox is an established Australian telecommunications company with years of experience managing and implementing inbound call solutions for companies big and small around the country. We service some of the biggest names and brands across Australia and have been recognised nationally for our success by SmartCompany, BRW and the Australian Institute of Management. We specialise in Inbound Numbers, Dynamic Call Tracking, Call Routing, and Phone Answering Services. Since our establishment we’ve focused on three things: low rates, quality service, and custom-built solutions.


Why Do Business With Us?

Today, with thousands of satisfied customers, we continue to live up to our motto of “going beyond the call” to provide a committed customer service ethic that defines the Fonebox experience.

  • Inbound Numbers, including Dynamic Numbers, to suit your business needs
  • Reliable and efficient Call Routing systems and solutions
  • 100% Australian-based Virtual Receptionists
  • Precision Call Tracking, Recording and Reporting
  • Customised inbound services to suit your business and your clients’ requirements
  • Fonebox’s Price Beat Guarantee, we’ll beat the rate of any comparable plan

Proven Reliability!

You could check out the great things our clients say about us and our service, or you could check out the awards we’ve won. Better still, give us a call on 1800 FONEBOX and experience for yourself what it is to be supported by Fonebox – we provide reliable and extraordinary inbound services, at an even better rate. You won’t regret it – our business is your business!


Our Partners

We partner with Australia’s largest communications providers at a wholesale level:

  • M2 Wholesale
  • Soul Communications
  • Call Plus
  • Vocus Communications
  • Primus Telecom

We’ve achieved significant buying power, and our buying power means YOU can benefit from the best rates possible.


Great Rates!

Fonebox’s Price Beat Guarantee: we’ll beat the rate of any comparable plan!

What our clients say about us.

Our Awards

Fonebox products and services have been recognised across Australia by:

Want to take advantage of Fonebox’s inbound services?

Check out our industry leading product suites:

Inbound Numbers
Inbound Numbers

Inbound Numbers provide your audience a clear, easy to identify, and memorable link to your business.

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Call Routing
Call Routing

Call Routing effectively and efficiently directs each of your incoming calls through to the correct destination as specified by you.

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Phone Answering
Phone Answering

Our Brisbane based Phone Answering Service allows you to direct some or all of your incoming calls to our local and professional Virtual Receptionists.

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Inbound Services
Inbound Services

Our Inbound Services Suite provides your business the tools to give your customers the best possible experience.

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