you can tailor to fit the needs and expectations of all of your callers.
Whether your business relies on critical customer responsiveness or not, a professional answering service will ensure that no client or opportunity can ever fall through the cracks. Our virtual answering services provide a real human connection between your business and your clients through a highly trained, live receptionist who will offer a warm and friendly greeting at every time of the day or night, and for every call. Ensure that your business has a reputation for reliability, quick response times and warm, real customer care. Choose a virtual receptionist package from Fonebox today.
What is a Virtual Assistant
Our live answering service centre is peopled by real, professional customer service operators responding locally to your business calls. For an idea on how your live receptionist service might sound, why not sample some of our live calls and hear for yourself the kind of difference a consistent business greeting available 24 hours a day can make to the warmth, professionalism and customer responsiveness of your business?
You can personalise your virtual receptionist service by nominating a specific script which you would prefer your business phone answering service to follow, and this can include things like the name of your company or service, and how you would prefer your customers and clients to be greeted. This is a great way to ensure continuity of timed greetings like ‘Good Afternoon’ or ‘Good Morning’, especially if your company relies on international business. A personalised and dedicated call answering service can make the kind of impression you need to maintain a strong, reputable business presence within your market.
Never miss a call again
You can’t be available all of the time. That’s why our professional answering service can play such a vital role in any size business. If your business relies on the timely response to critical information, you will never miss an opportunity with a 24 hour answering service.
How does a Virtual
All of our services can be tailored depending on what you’re looking for and what you need. Our virtual answering service is performed by a local, trained telephonist who is pleasant, friendly and helpful. They will answer your business line within 10 seconds and then attempt to put the caller through to the person they have requested to speak with, announcing who is calling before the caller is transferred. If you are available, then the call is forwarded. If you are not, your virtual receptionist will take whatever details you have instructed them to take and then have those details forwarded to you via your preferred method.
Think of us as your inbound communications division.
How much does a
Get in contact with our expert team of consultants today to discover what we can offer your business, how affordable our services really are and how easy it is to get started.
Get in touch
Simply complete the below form and our experienced team will find the best solution to suit your business, quickly and easily. Our team is always here to help.
Ready to make the move to Fonebox?
Our experienced team will find the best solution to suit your business