Data and Insights

Make decisions based on facts, not hunches.

Experience enlightenment with Fonebox

Call recording, unique caller info, mobile locations, answer point breakdowns - Fonebox provides a granular view of all caller interactions with your business.

Automate reports and set up your dashboard to meet your specific needs. We design and build everything based on your unique requirements. Our team is on-hand to assist with onboarding and support so you'll never miss a thing. To us, replacing your blind spots with meaningful data and direction is the first step on the journey towards ‘experience enlightenment'.

See what others can't

You know that your inbound calls are a goldmine of information. But how can you capture, understand and use all that information? The answer is: a great reporting system.

Detailed data brings to light trends and customer behaviours well before they're identified by purely manual assessment.

Obtaining this understanding of your business is a total game-changer. It allows for faster response times, better allocation of resources, improved stakeholder management and greater clarity overall. Plus, it sparks big ideas.

Done right, squeezing the juice out of your call data is like reading your customers' minds and anticipating their needs. It's all there, just hidden between the lines. And you need a great reporting system to extract the goodness. What if you could use that data to launch the next product or service your customers are desperate for, before your competitors even thought of it?

Using the Fonebox intelligent inbound call solutions, you're on your way to long-lasting success.

Transform your organisation. Tackle your pain points.

Many businesses have issues with data - and almost always with good reason. The most common problems are that the data is too vague to be useful, or there's so much detail to wade through that you can't make sense of it.

Our data is comprehensive, yet easy to understand, and it's tailored specifically to your business needs. You tell us which information is most important to you, and we'll customise your dashboard so you can see progress at a glance. We'll also create your CEO-ready report templates that you can populate moments before your next progress meeting.

No matter what your pain points are, we're with you every step of the way.

Free call analytics with any service

Our state of the art reporting platform gives valuable inbound analytics in a user-friendly format.

The best part is that your custom reports are free with any service.

If you've got any questions about our reporting platform or the rates we offer, contact us today.

Delivering results, 24/7

Get a Personal Demo

Fonebox helps you find more of your best customers and drive revenue with intelligent call data. Learn more about our industry-leading solution to call analytics & reporting with a personal demo.









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Fonebox helps you find more of your best customers and drive revenue with intelligent call data. Learn more about our industry-leading solution to call analytics & reporting with a personal demo.










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