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What is a 13 Number?

13 Numbers are six digit national Australian Inbound phone numbers, which can only be used for receiving incoming calls. 13 Numbers offer similar benefits to 1300 Numbers:

  • Callers are charged a local call rate from any landline in Australia, allowing your business to compete in local markets nationally
  • Presents your business as one who operates nationally
  • Provide consumers a single point of contact while broadening the reach of your business
  • Provides increased functionality when you take advantage of our Phone Answering Service or Call Routing Suite


What’s the difference? They’re shorter, which of course makes them easier to remember. Serving as a more powerful marketing tool.

Who Are 13 Numbers Ideal for?

13 Numbers are better suited to businesses with larger call volumes.

Benefits of 13 Numbers

 Provides consumers an easy to remember 6 digit number

 Increase consumer response to marketing campaigns

 13 Numbers are premium inbound numbers

Access to free 24/7 customer service

 Gain access to free and valuable inbound call analytics

 No additional hardware required

 Easy to set up

Asian businesswoman working in office

Get more out of your 13 Number

Phone Answering

Phone Answering

Our Brisbane based Phone Answering Service allows you to direct some or all of your incoming calls to our local and professional Virtual Receptionists.



Free Analytics

Free Analytics

Reporting provides call-based information relating to everything from unanswered calls and call recordings, to your billing and account payment history.



Call Routing

Call Routing

Our Call Routing Suite connects your customers quickly and accurately to the right answer point, ensuring a positive customer experience.



Fonebox products & services have been recognised across Australia by: