Automate what happens next
Michael's business has survived through thick and thin, and that's because he's always kept an eye on process and efficiency. Fonebox has helped him take that to the next level when it comes to inbound calls. Now, no matter what the outcome of the call - success, failure, timed out - there's an automatic next step (or steps) specific to that outcome, handled by his call routing system. That means every call is accounted for and efficiently handled, with absolute consistency.