Take control of your calls and improve your service to customers
Sam knows the success of his business depends on making sure clients feel looked after. That's why every customer has the direct number for their account manager, and every new caller gets personal service. But as business increases, some calls just aren't being picked up. Switching to Fonebox gave his staff access to call forwarding features, like Voice to Email, so they could decide what would happen to calls they couldn't get to immediately. It's just another way for Sam's business to provide service that's a notch above his competitors.