Fonebox’s Reporting Platform provides you with rich data and statistics associated with your inbound call volumes, unanswered calls, call recordings, and account payment history. Whether you’re after a standard report or something more specific, our Reporting Platform gives you the ability to customise your own reports, allowing you to ‘drill down’ and analyse the performance of each Inbound Number.
Download a Reporting Platform walkthrough here.
"Using the cost effective 1300 service offered by Fonebox has now given me an effective marketing tool that provides visibility to the success of a campaign, which is useful for all our franchises."
Damon Pownell, Group Marketing Director
"Fonebox look after our 1800 HOGSTER number, plus the hosting and the routing of our inbound services. We have full confidence in Fonebox management of our systems, which provides us with peace of mind knowing our clients calls are getting to where they need to go."
Ross Worth, General Manager
HOGS BREATH CAFE
“Fonebox have provided nothing but exceptional support in an extremely efficient and timely manner. We trust their Live Operators to answer our overflow inbound calls, and they do so very professionally, just like they are in our office.”
Lee Moore, General Manager & COO