Get more value with
Fonebox Inbound Bundles
Get up to 100% of credit to
spend on your plan
Multiple choice bundles to
suit your business needs
Flexible options depending
upon the need of the business
Get up to 15 mins
of free local calls
You’ll notice the difference with our consultative approach. One solution doesn’t fit all, so work to find the solution that fits your business. Speak to one of our specialist and remove that uneasy feeling. We’ll analyse your bill and provide a free report of what you can expect.
Fully customisable and
personalised inbound solutions
24/7 local Support
and dedicated Account Managers
30%-50% less expensive
compare to our competitors
Reliable, rock solid
Tier 1 Network
In-housed specialised tech team
and solution architects
Seamless migration process,
within 5-7 business days
What’s the contact length of the bundled plans?
All plans have a minimum length of 12 months.
How much total monthly call credit can I use for Inbound Numbers Plan and Phone Answering plan?
By default, the total monthly call credit is allocated 50 -50 to Inbound Numbers Plan and Phone Answering Plan. If you would like to change the allocation then please contact our solution specialist at 1800 FONEBOX or 1800 366 326
Can I have a standalone Inbound number or standalone phone answering plan?
Yes, you can buy a standalone inbound number plan or phone answering plan. Please contact our solution specialist at 1800 FONEBOX or 1800 366 326
What’s included in the Basic Phone Answering plan?
Our Brisbane based Virtual Receptionists will answer calls on your behalf, take down caller’s details as well as messages. The notification of your missed call can be sent via email or SMS to the appropriate personnel, store, or department.
Can I replace the Basic Answering plan with a Premium Answering Plan?
Yes, you can replace the Basic Answering plan with Premium Answering Plan. Please note that the Premium Answering Plan has higher call rates and additional inclusions compared to Basic Answering Plan
What type on inbound numbers are included in the bundled plans?
The bundled plans only include 1300, 1800 and local virtual numbers. 13 number types are excluded. To get a quote for 13 number types, Please contact our solution specialist at 1800 FONEBOX or 1800 366 326
How many call routing features are included in the bundled plans?
There are no call routing features included in the bundled plans but you still get access to Fonebox’s State of the art reporting platform at no additional charge. To get a quote for Call Features, please contact our solution specialist at 1800 FONEBOX or 1800 366 326