Speak to Our Solution Specialist GET A QUOTE FREE BILL ANALYSIS

Some things are better together

Complete your business with a combination of an Inbound Number and Phone Answering

Get more value with
Fonebox Inbound Bundles

Get up to 100% of credit to
spend on your plan

Multiple choice bundles to
suit your business needs

Flexible options depending
upon the need of the business

Get up to 15 mins
of free local calls

Bundled Plans

Inbound Number Plan + Phone Answering Plan

Plan Cost
(Per Month)
Setup Fee (One off)
Total Monthly Credit
Inbound Number Plan
Monthly Call Credit
Call Rates - Per Min
Local Calls
Free Minutes
Local Calls – After Free Minutes
Landline
Mobile
Phone Answering Plan
Basic Answering
Monthly Call Credit
7x7 - Per Min Rate
24 x 7 - Per Min Rate
STARTER
$120
$170
$30
 
$15
 
-
$0.15
$0.17
$0.25
 
$15
$2.10
$2.30
BASIC
$200
$110
$150
 
$75
 
First 5 Minutes Free
$0.13
$0.16
$0.24
 
$75
$2.05
$2.20
Most Popular
PROFESSIONAL
$300
$50
$275
 
$138
 
First 15 Minutes Free
$0.10
$0.13
$0.21
 
$138
$1.80
$2.00
PREMIUM
$500
$50
$480
 
$240
 
First 15 Minutes Free
$0.09
$0.12
$0.20
 
$240
$1.75
$1.95
Best Value
ENTERPRISE
$1000
$50
$1000
 
$500
 
First 15 Minutes Free
$0.08
$0.11
$0.19
 
$500
$1.70
$1.90

Tailored Corporate Plans

High Call
Volume

Unlimited
Numbers

Complex Call
Routing

Heavily Discounted
Call Rates

Standalone Inbound
Number Plans

Bespoke Phone
Answering Service

Speak to one of our Solutions Consultants

What are you waiting for?

Give one of our sales experts a call and switch to Fonebox Today!

Could your bill be smaller?

If you suspect your business is
paying too much, you’re probably right.

You’ll notice the difference with our consultative approach. One solution doesn’t fit all, so work to find the solution that fits your business. Speak to one of our specialist and remove that uneasy feeling. We’ll analyse your bill and provide a free report of what you can expect.

Why Fonebox

Fully customisable and
personalised inbound solutions

24/7 local Support
and dedicated Account Managers


30%-50% less expensive
compare to our competitors

100% Austalian-based
call centres


Reliable, rock solid
Tier 1 Network

In-housed specialised tech team
and solution architects

Seamless migration process,
within 5-7 business days

Frequently Asked Questions

What’s the contact length of the bundled plans?

All plans have a minimum length of 12 months.

How much total monthly call credit can I use for Inbound Numbers Plan and Phone Answering plan?

By default, the total monthly call credit is allocated 50 -50 to Inbound Numbers Plan and Phone Answering Plan. If you would like to change the allocation then please contact our solution specialist at 1800 FONEBOX or 1800 366 326

Can I have a standalone Inbound number or standalone phone answering plan?

Yes, you can buy a standalone inbound number plan or phone answering plan. Please contact our solution specialist at 1800 FONEBOX or 1800 366 326

What’s included in the Basic Phone Answering plan?

Our Brisbane based Virtual Receptionists will answer calls on your behalf, take down caller’s details as well as messages. The notification of your missed call can be sent via email or SMS to the appropriate personnel, store, or department.

Can I replace the Basic Answering plan with a Premium Answering Plan?

Yes, you can replace the Basic Answering plan with Premium Answering Plan. Please note that the Premium Answering Plan has higher call rates and additional inclusions compared to Basic Answering Plan

What type on inbound numbers are included in the bundled plans?

The bundled plans only include 1300, 1800 and local virtual numbers. 13 number types are excluded. To get a quote for 13 number types, Please contact our solution specialist at 1800 FONEBOX or 1800 366 326

How many call routing features are included in the bundled plans?

There are no call routing features included in the bundled plans but you still get access to Fonebox’s State of the art reporting platform at no additional charge. To get a quote for Call Features, please contact our solution specialist at 1800 FONEBOX or 1800 366 326