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What is a 1800 number?

1800 Numbers are ten digit Australian Inbound phone numbers, which are only used for receiving calls. They are great tool to advertise your business nationally! The difference between 1800 Numbers and 1300 Numbers is calls made to a 1800 Number are free for the caller when dialled from any landline in Australia. That’s why 1800 Numbers are often referred to as ‘Free Call’ numbers and are a great way of encouraging and rewarding your consumers for making contact with your business. Otherwise, 1800 Numbers come with the same features and benefits as 1300 Numbers:

  • Presents your business as one who operates nationally
  • Provide consumers a single point of contact while broadening the reach of your business
  • Provides increased functionality when you take advantage of our Call Routing Suite or Phone Answering Service business.

Who Are 1800 Numbers Ideal for?

Business of all sizes that want to have national coverage as well as for purpose organisations who want to encourage contact at no cost to callers. A 1800 Number is very useful if your business has multiple locations or departments.

Benefits of 1800 Numbers

 Encourage and reward callers for making contact with free calls within Australia

 Increase consumer response to your marketing campaigns

 Show local and interstate callers you’re the business for them

Access to free 24/7 customer service

 Gain access to free and valuable inbound call analytics

 No additional hardware required

 Easy to set up

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Get more out of your 1800 Number

Phone Answering

Phone Answering

Our Brisbane based Phone Answering Service allows you to direct some or all of your incoming calls to our local and professional Virtual Receptionists.



Free Analytics

Free Analytics

Reporting provides call-based information relating to everything from unanswered calls and call recordings, to your billing and account payment history.



Call Routing

Call Routing

Our Call Routing Suite connects your customers quickly and accurately to the right answer point, ensuring a positive customer experience.



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