Inbound Numbers
Reach more customers and boost your sales. Secure a new number or migrate an existing number to our complete inbound solution – Fonebox provides an end to end solution delivering more than other suppliers can dream of.
More than just a number.
Discover inbound excellence.
we don’t just offer inbound numbers, we deliver inbound solutions. Solutions that will help take your business to the next level.
Inbound Excellence
Experienced people. Innovative Solutions. Amazing insight.
Whether you need 13, 1300, 1800 or local virtual numbers, we help you unlock their true potential with market-leading call routing, complex call handling configurations and industry-leading analytics and reporting – all unique to Fonebox. Our expert approach to inbound numbers delivers unique solutions which uncover previously unimaginable opportunities.
We don’t just provide a vehicle and hand you the wheel. We get in cockpit with you after expertly tuning the engine for the specific challenge ahead. We deliver a dramatic increase in business horsepower and offer engineering excellence which enhances your knowledge of the track and harnesses your business driving ability. Then we analyse what’s working and what’s not, in order to rapidly adjust to changing business conditions.
Adding layers of value is all part of our service. It’s also where we really excel. Our Brisbane-based team boasts a wealth of varied experience, and they work collaboratively to deliver cohesive, complete and elegant solutions that actually meet your business needs.
There’s no such thing as a one-size-fits-all solution, and you’ll be pleasantly surprised by our consultative approach.
Even if you’re already using one or more inbound numbers, we can seamlessly migrate your services to our industry-leading platform. You’ll then enjoy the same amazing support and reporting we offer all our clients, and gain the opportunity to expand your inbound services to become a high-powered business driver. Our infrastructure, technology, services and expertise combine to dramatically evolve your inbound offering.
Types of inbound numbers
Broaden your reach through a single memorable point of contact
Ideal for:
Businesses with national coverage
Encourage customers using landlines to call you direct at no charge
Ideal for:
Businesses with multiple locations or departments
Boost customer recall and brand awareness
Ideal for:
Businesses with large call volumes
Cut through competition by combining your recognised industry key term to help recall and connection with your customers
Ideal for:
Businesses running regular advertising campaigns or undertaking branding across the organisation
Strengthen your brand by adding global reach
Ideal for:
Businesses with overseas connections
Localise your offering and grow your national client base
Ideal for:
Businesses seeking to attract a national audience while capitalising on local loyalty
Types of inbound numbers
Broaden your reach through a single memorable point of contact
Ideal for:
Businesses with national coverage
Encourage customers using landlines to call you direct at no charge
Ideal for:
Businesses with multiple locations or departments
Boost customer recall and brand awareness
Ideal for:
Businesses with large call volumes
Cut through competition by combining your recognised industry key term to help recall and connection with your customers
Ideal for:
Businesses running regular advertising campaigns or undertaking branding across the organisation
Strengthen your brand by adding global reach
Ideal for:
Businesses with overseas connections
Localise your offering and grow your national client base
Ideal for:
Businesses seeking to attract a national audience while capitalising on local loyalty
Simple. Memorable. Brilliant
A catchy Phone Word can leave a lasting impression. So it’s important to get things right the first time.
We’ll work with you to select a Phone Word that:
- Describes exactly what your business does
- Is easy to recall, with a long shelf life
- Can be used across multiple marketing campaigns
All the best relationships are built on a foundation of openness and trust. With Fonebox, you own the rights to your phone word number, so you’re guaranteed it will never be held to ransom. (Yes, some providers do that!) You’ll never be at risk of losing your brand investment, even if you decide to switch providers later on down the track.
1300 Panda
1300 72632
1800 Beauty
1800 232889
13 Bus
13 28964
Experience tells us we get it done.
You’ll only find experts at Fonebox.
We have a history of solving complex requests when others don’t know where to start.
Realisation
We’ll take you on a journey to realise your full business potential.
Cost savings
Our solutions save you time and money. Not only do we deliver the industry’s most cost-efficient enterprise-ready services, we also help you identify efficiencies and smarter ways to do business. We help you solve your problems – even the most complex ones – give you deep insights which increase ROI on your marketing spend.
No more missed opportunities
Is your provider able to meet and exceed your expectations? Do you ever feel like there must be a better solution for your customers, or that the technology is letting you down? Are you concerned about performance and transparency, or unexpected bills? With Fonebox, you can have it all. Thanks to our industry-leading solutions, lost calls and disappointed customers will become a thing of the past.
Happy customers
Above all, we’re very good at what we do, and we genuinely care. We keep you happy, so you can keep your customers happy.
Enablement
Specialised staff. Innovative solutions. Intelligent reports. It’s really quite a simple formula that achieves amazing results. As a new customer, you’ll notice the Fonebox difference immediately.
Our workflows
Our phone answering services are closely integrated with our inbound solutions. So you get one smooth, efficient machine.
Our platform
Our intelligent back-end, Orbit, is equipped to handle scale, yet offers unique functionality intricate enough to cater for niche businesses.
Our experts
Solution architects, account managers, development teams – all under the one roof.
Experience
Every business challenge is different, so we work hard to build customised solutions for your business. With Fonebox, you’ll find there is no such thing as impossible.
Customer advocacy
We’ll help you deliver customer experiences that lead to lasting impressions.
Data done right
Intelligent data and analysis. Eliminate blind spots and access data you can action immediately.
Smart solutions for smart companies
We think outside boundaries that constrain others, and provide a tailored solution for your business – enabling you to go above and beyond for your customers.
Case studies
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Poolwerx
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Switch to Fonebox
Hassle Free Porting & Migration.
We will beat any inbound rate. If you think your current provider is charging too much, they probably are. Speak to our team to see how much we could be saving you.
We’ve been working with Australia’s biggest and best brands for over 10 years. We know why it matters when your customers call. Let our expertise guide you to connecting with your customers.
Your customers are calling, but will their call be answered? Transform your customer service into a 24/7 operation; your business is our business, and we’ll always be available to take the call.
Fonebox’s industry experts will design an intelligent call flow system tailored to suit your businesses needs. We can automate call routing according to preset rules that suit your workflow, with the flexibility to change when needed.
We work with small businesses, growing business, and Australia’s biggest businesses. Let our experts tailor a solution specific to you; our call routing features work for businesses of all sizes.
Ready to switch to Fonebox?
What our customers are saying
Inbound intelligence
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