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What is Time & Date Based Routing?
Be prepared when you’re out of the office
Fonebox’s Time and Date Routing technology automatically route your inbound calls based on predefined temporal parameters such as time, day of week, week of the year, or public holidays, depending on your business’s requirements. Moreover, if you run a business with designated office hours, Date and Time Routing enables you to automatically route your incoming calls to other locations or our Phone Answering Service, during your out-of-office hours. We simply set up your operating hours in the routing system and our technology takes care of the rest. Date and Time Routing is a great system to ensure you never miss a business lead again.
How Does Time & Date Routing Work?
It’s simple! Supply us with your operating hours or schedule and routing preferences, then we’ll input it into our routing system. After which, calls made to your business outside of your operating hours will be routed accordingly. Ensuring you never miss a business opportunity again! We can also incorporate Exchange-Based Routing into a Custom Routing Solution.
Benefits of Time & Date Routing
Directs your callers to a secondary answer point when you’re out of the office
Ensure incoming business leads are captured and converted, rather than lost to a competitor
Automatically route callers to our Phone Answering Service after hours
Give callers a positive customer service experience
Your Inbound Telecommunication Tools to Success
Inbound Numbers |
Inbound Numbers provide your audience a clear, easy to identify, and memorable link to your business.
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Free Analytics |
Reporting provides call-based information relating to everything from unanswered calls and call recordings, to your billing and account payment history.
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Phone Answering |
Our Brisbane based Phone Answering Service allows you to direct some or all of your incoming calls to our local and professional Virtual Receptionists.
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Fonebox products & services have been recognised across Australia by:
