Benefits of a Store Locator

1. Customer Preference

Your customer gets to choose where they want to go.  They aren't automatically directed to an inappropriate location.

2. Consistent Call Handling

All calls are handled exactly the same way.  No need to have different solutions for landline calls and mobile callers.

3. Flexibility

The Fonebox Store Locator can be combined with other routing options (eg. State-based routing, Time and Date routing etc) so you have the best possible customised solution for getting your customers to their preferred location.

4. Supports your national branding effort

The prompter will welcome callers in your name with your preferred real voice-over talent.  For example, if you do lots of TV/Radio advertising and use a specific voice-over artist or character voice, we can arrange to have that artist produce your voice-over for the the system.

5. Based on postcodes, not exchanges

As more calls are moving onto our mobile networks, the Postcode Prompter becomes a far more efficient way to distribute your calls.  Older technology doesn't allow you to route mobile calls the same way as landline (fixed line) calls.

6. Save on double spending

Saving on call costs is paramount.  The prompter eliminates the need of having to re-route your calls from a National Support Office.  This is especially useful for companies using older technology whereby their mobile calls are sent to one location and then transferred accordingly.