About us

Fonebox began as a subsidiary enterprise of Voiceworks Australia P/L, an Australian-owned advertising and media production company established over 29 years ago. What followed was an impressive growth trajectory owing to the simple formula of offering a quality product, at low rates and with a committed customer service ethic that distinguishes the Fonebox experience.   Oh, and no contracts.  We believe there are nicer ways to keep our customers’ loyalty.

Fonebox is now one of the foremost players in the telecommunications industry supporting broadband, IVR routing, mobile and all other telephony services throughout Australia and New Zealand. Fonebox is the only telecommunications company that provides a full creative team for on-hold messaging and ancillary recording services.

Our goal is to be a market leader in customer service.  At Fonebox, we go ‘beyond the call’. We make sure our customers can access our wide range of innovative products and services with dedicated, straight-forward customer care.  No waiting, no excuses.  Beyond the call … beyond your expectations